RECRUITMENT PROCESS OF OFFICER - SALES & CLIENT ACQUISITION (SCALE I)
Federal Bank is delighted to invite ambitious individuals to join our team as Officer - Sales & Client Acquisition (Scale I) for vacancies identified primarily outside Kerala. This opportunity is ideal for candidates who are eager to explore diverse markets, build strong client relationships, and contribute to the Bank’s growth across regions. Eligible candidates with the drive to excel in sales roles are invited to submit applications online between 15th October 2025 and 27th October 2025 (both days inclusive), through the ‘Careers’ page of the Bank’s website www.federalbank.co.in after carefully going through the instructions.
| Event | Date |
|---|---|
| Date of Notification | 15th October 2025 |
| Last Date of Application | 27th October 2025 |
| Centre Based Online Aptitude Test | 16th November 2025 |
EDUCATIONAL QUALIFICATION
Postgraduates from a University incorporated by an Act of the Central or State legislature in India or other educational Institutions established by an Act of Parliament or declared to be deemed as a University under Section 3 of UGC Act, 1956, or possess an equivalent qualification recognized by the Ministry of HRD, Government of India or approved by AICTE.
Candidates should have a minimum aggregate of 60% or above throughout Class X, Class XII / Diploma, Graduation and Post-Graduation.
AGE AS ON 01.10.2025
Candidates shall not exceed 27 years of age (should be born on or after 01.10.1998) to be eligible to apply for the selection process.
Candidates with at least one year experience in Banking, Financial Services and Insurance (BFSI) Sector as on 01.10.2025 shall be eligible for relaxation of upper age limit by 1 year and they shall not exceed 28 years of age (should be born on or after 01.10.1997).
Age of SC/ST candidates shall not exceed 32 years (should be born on or after 01.10.1993).
NATIONALITY
Only citizens of India are eligible to apply for the process.
Note:
1. Candidates who are passing/passed out Post-Graduation in the academic year 2024-2025 are also eligible to participate in the selection process if they have cleared all the papers of previous years / semesters of the qualifying examination with aggregate of 60% as on 01.10.2025. All the papers pertaining to subsequent semester(s) should be cleared along with the results of final year / semester examination. The final year / semester examination should be cleared in the first chance.
2. Graduation course must entail a minimum of 3 years of education after completing Higher Secondary schooling or Diploma.
3. Post-Graduation course must entail a minimum of 2 years of education after completing Graduation, and it must culminate in a Master’s degree.
4. Equivalence Certificate from a Competent Authority in India shall be submitted for qualifications obtained from Foreign Educational Institutions/Universities.
5. Candidates should ensure that they are eligible to participate in the selection process as per the eligibility criteria stipulated by the Bank. If at any stage it is found that the candidate is ineligible, his / her candidature is liable to be cancelled at any stage, without notice and/or compensation.
6. Candidates are invariably required to produce the supporting documents / certificates in proof of their eligibility (Age, Educational Qualification, Work Experience, Nationality etc.). Candidates not producing the required documents within the stipulated timeline will be eliminated from the selection process without any notice and/or compensation.
7. Year-wise / semester wise mark sheet for each year / semester in respect of the qualifying examinations from the concerned Board / University / Institution should be made available.
8. The aggregate percentage obtained by the candidate would be ascertained based on the practice followed by the Board / University / Institution. In case candidates awarded with Grades / CGPA or any other metrics system, percentage should be arrived based on the equivalence certified by the Board / University / Institution.
9. The minimum aggregate percentage prescribed for any of the examinations (X, XII, Diploma, Graduation, Post-Graduation), is not allowed to be rounded off. (For example: A candidate who has secured an aggregate of 59.99% or grade point equivalence will not be permitted to appear for the selection process as the minimum stipulated aggregate is 60%).
10. Bank reserves the right to raise / modify the minimum eligibility standard/ other norms etc. to restrict the number of candidates to be included in the selection process.
SCALE OF PAY AND OTHER EMOLUMENTS
Presently the starting Basic Pay applicable to Officers (in Scale I) is Rs48,480 in the scale of pay Rs48,480 - 2000/7 - 62480 – 2340/2 - 67160 – 2680/7 – 85920. The selected candidates will also be eligible for Dearness Allowance, Lease Rental/House Rent Allowance, City Conveyance Allowance, Medical and other allowances and perquisites as per rules in force from time to time.
The cost to company per annum would be a minimum of Rs12.84 Lakh and maximum of Rs17 Lakh depending upon the place of posting and other factors. The Take Home Pay will be approximately Rs84,500 per month (excluding statutory deductions like Income Tax, Profession Tax, NPS etc).
LOCATION
Candidates selected for the post of Officer - Sales & Client Acquisition shall be posted in any of the Branches / Offices of the Bank across India depending upon the administrative requirements.
ROLE OVERVIEW
Candidates hired as Officer – Sales & Client Acquisition will be responsible for driving the Bank’s sales growth by proactively identifying business opportunities, generating quality leads, and engaging clients through data-driven outreach and regular field visits. They shall also support banking operations to ensure seamless service delivery and adherence to regulatory guidelines.
PERIOD ON PROBATION
Candidates selected as Officer - Sales & Client Acquisition will be on probation for a period of 2 years.
SELECTION ROUNDS
Selection rounds for the recruitment process will be Centre Based Online Aptitude Test, Group Discussion and Personal Interview or any other mode of selection as decided by the Bank.
Every selection round will be an elimination stage.
The Bank reserves the right to shortlist only the requisite number of candidates in the selection rounds based on the administrative requirements.
Centre Based Online Aptitude Test and Personal Interview will be conducted across various centers and Group Discussion will be conducted virtually through Microsoft Teams.
The mode of the selection process will be upon the prevailing situations / number of candidates / discretion of the Bank.
Marks / Ratings secured by the candidates during any of the selection rounds will be confidential and the same will not be disclosed at any point of time.
Decision of the Bank with respect to the qualifying criteria in each selection round will be final and binding on the candidates and the same will not be disclosed.
SERVICE LEVEL AGREEMENT
The selected candidates will be required to execute a Service Level Agreement for a minimum period of 2 years upon joining the Bank as per the Bank requirement, terms of which will be detailed in the offer letter.
HOW TO APPLY
Eligible candidates are advised to apply online between 15th October 2025 and 27th October 2025 (both days inclusive) after carefully going through the relevant instructions.
APPLICATION REGISTRATION
To submit an application, visit the Bank's website www.federalbank.co.in/careers and click on the link 'Explore Opportunities' or 'Join Our Team’. Now click on 'View Details' button hosted under 'Officer – Sales & Client Acquisition’. Read the notification carefully. Now click on 'Apply' button.
Enter your valid Email ID and Mobile Number which will be your registered Email ID and Mobile Number throughout the process. Click the ‘Send OTP’ button and you will receive an OTP
for validation.
Enter your Personal, Academic, Experience and other details as required. Candidates shall fill all the fields in the registration portal correctly.
Modify details, if required, and click on 'I Agree' button only after verifying the details entered by you.
Candidates are advised to carefully verify the details filled in the registration portal themselves as no change will be possible / entertained after clicking the 'I Agree' button.
Candidates can proceed to upload their Photograph and Signature as per the prescribed specifications. After selecting the respective files, click on the ‘Upload’ button and wait for the
confirmation indicating successful upload. For detailed instructions, please refer to the ‘Guidelines for Scanning and Uploading Photograph & Signature.’
Application fee details will be available in the screen and candidates can proceed to the next screen after verifying the fee details for making the payment.
Upon completion of the registration formalities, please promptly verify the status of the application by checking the automated Email sent to the registered Email address.
Personal Data Form (as per the details entered in the registration portal) will be send to the registered Email ID of the candidate for information / reference.
APPLICATION FEES
| Category | Application Fee (₹) |
|---|---|
| General / Others | 800 |
| SC / ST | 160 |
GUIDELINES FOR CENTRE BASED ONLINE APTITUDE TEST
QUESTION PATTERN
The Online Aptitude Test consists of 6 sections as given below:
| Name of the Section | Number of Questions | Maximum Marks | Time |
|---|---|---|---|
| Verbal Ability / English Language | 20 | 20 | |
| Logical Aptitude / Reasoning | 20 | 20 | |
| Quantitative / Numerical Ability | 20 | 20 | |
| General, Socio-economic & Banking Awareness | 15 | 15 | |
| Computer Awareness & Digital Banking | 15 | 15 | |
| Sales Aptitude | 10 | 10 | |
| Total | 100 | 100 | Total time of 75 minutes for all the sections together* |
A correct answer will fetch 1 mark and a wrong answer will fetch negative 0.25 mark.
The date of Online Aptitude Test is tentatively scheduled on 16th November 2025.
The Online Aptitude Test will be followed by a Psychometric Questionnaire for a maximum duration of 15 minutes. Candidates not attempting the Psychometric Questionnaire will be disqualified from the selection process.
INSTRUCTIONS FOR CENTRE BASED ONLINE APTITUDE TEST
Admit Card for the Centre Based Online Aptitude Test will be shared to the registered Email ID of the eligible candidates on or before 07th November 2025 by the assessment partner L&T EduTech.
In case of non-receipt of Admit Card after the cut-off date, candidates shall take up the matter separately with us at careers@federalbank.co.in by attaching the E-Receipt obtained after
successful registration.
Candidates should confirm their identity using a valid ID proof (Aadhar Card, Driving License, Passport or Voters ID) to participate in the Centre Based Online Aptitude Test. (Note: Ration Card is not considered as a valid id proof for this purpose.)
Name appearing on the admit card of the candidate should exactly match with the name that
appears in the photo identity proof. Candidates who have changed their name will be allowed only if they produce Gazette notification / their registered marriage certificate indicating the changes.
If the identity of the candidate is in doubt, Bank will have the right to deny the candidate from participating in the selection process, at any stage.
Candidates reporting late i.e. after the reporting time specified on the admit card will not be permitted to participate in the Centre Based Online Aptitude Test.
Any request for change of date / session / centre / venue will not be entertained.
Candidates must follow the instructions given by the Test Administrators and the Invigilators in the examination hall. Candidates found violating these instructions / engaging in malpractices will be disqualified and / or may be asked to leave the examination hall.
Candidates are called for the Centre Based Online Aptitude Test without verifying their personal details, age, qualification, work experience, nationality etc. with the certificates / documents. Before appearing for the Online Aptitude Test, candidates must ensure that they fulfil the eligibility criteria stipulated by the Bank in all respects. If at any stage, the candidate is found not eligible for the post applied for or the declaration given is found to be false / incorrect, his / her candidature is liable to be cancelled, without any notice and / or compensation.
Candidates should ensure that they sign the Attendance Sheet during the Centre Based Online Aptitude Test.
Rough sheets will be provided to all the candidates on the day of the test. Candidates must write their Name and Candidate ID at the top right-hand side of the rough sheet and must handover the same to the Test Officials upon completion of the test.
Candidates would be able to login to the test only with password mentioned in the Admit Card.
This password should not be disclosed to others.
Persons with disabilities can request for a scribe and for compensatory time by sending a mail to careers@federalbank.co.in with the subject ‘Request for Scribe’ and such request shall be placed on or before 30th October 2025. Bank reserves the right to review / sanction such requests of the candidates.
Responses (answers) of the candidates will be analyzed with other candidates to detect patterns of similarity of right and wrong answers. If in the analytical procedure adopted in this regard, it is inferred / concluded that the responses have been shared and scores obtained are not genuine / valid, such candidates will be disqualified and / or the result withheld.
The possibility of occurrence of some problem in the administration of the Aptitude Test cannot be ruled out completely which may impact assessment delivery and / or result from being generated. In that event, every effort will be made to rectify such problem, which may include postponing the date / time of the Aptitude Test. Conduct of a re-test is at the absolute discretion of assessment conducting body. Candidates will not have any claim for a re-test. Candidates not willing to participate in the re-assessment will be rejected from the selection process without any notice or compensation.
Anyone found to be disclosing, publishing, reproducing, transmitting, storing or facilitating transmission and storage of assessment contents in any form or any information therein in whole or part thereof or by any means verbal or written, electronic or mechanical or found to be in unauthorized possession of assessment content is likely to be prosecuted.
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